What We Do!
Our guests get heaps of playtime, walking & running every single day!
Feeding
We feed twice a day,
Black Hawk kibble (chicken & rice)
Again we are happy to use your own food if provided.
First night, if your pet won’t eat, we don’t get to concerned. However, after that real effort is made to get them eating. It may just be that they are unsure in a new environment, so simply sitting with them, or hand feeding them can do the trick. If not, we will cook for them, and try different things.
This is were your information about their likes and dislikes is very important. We do like to give bones where possible. We are also happy for you to bring treats, but be advised they may be shared with friends.
The dogs are put to bed with a cuddle and a treat, and our kennels have been designed to be very warm in winter, and cool in summer. They also have lot of ventilation, and if your dog wears a coat a night, please supply it.
Home Stay
The Kennels can be a bit intimidating for small and house dogs, so we have a limited number of dogs that can be with us in our home stay. This is pretty much like being at home for them.
The littlies & the biggies like nothing more than to be with us on the lounge having a cuddle, and small walks are provide from the home stay.
Health & Wellbeing
If you’re pet is unhappy with the accommodation you have chosen, we try different areas, and if we need to, upgrade them. This is done at your expense.
Any minor heath problem that may come up are treated by us. If your pet requires vetinary treatment, we prefer to use your vet were ever possible. However, we do charge for travel and time. But will be with you pet every step of the way if they need us to be.
We are capable and comfortable with dealing & medicating diabetic dogs, and giving out medications that you supply for you pet.
Our First Time Visitors
We understand how upset you can feel about leaving you family member, so we try to make the booking in process as quick and stress free as possible. So we ask that you have every thing ready, including your vaccination certificate that you dog is flea free, and has been covered for both flea and ticks.
It’s a great idea to provide us with what we call “your pets users manual”. You know your pet best, so any information about likes and dislikes, any medication, a list of things that you have supplied, (such as extra bedding), any contact numbers whilst you are away ect.
This may help us give them a more enjoyable time at the kennels. It also puts less pressure on you to remember everything. It is important that your dog is on a lead, and that you wait in your car if we are with a customer.
Try to see this from your pets point of view, the quicker we can start to bond with them the better. When you leave we will spend time cuddling and reassuring them.
Grooming
Before going home, dogs a bathed (with a herbal shampoo) and brushed, nails clipped and ears cleaned if required, (please advise us if you don’t want your pet washed). If your dog has allergies, or you have a shampoo preference, we are happy to use your products.
Hydro bath
Dog Hair Dryers
Clipping
Lots of cuddles and room to move.
